Archive for May, 2008

Magic help desk software

Wednesday, May 7th, 2008

Technicians then simply click on a hyperlink and the web based viewer is launched.
E don’t want to just share that information within ourselves; we want to share it with our user base.
The program includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface.

But by gathering the required documents ahead of time […]

Microsoft help desk software

Thursday, May 1st, 2008

Gurus will find many powerful features, such as view only mode or full control help, remote shutdown, multiple and simultaneous help desk connections, and so on.
You or your support staff will always know exactly what the exact status is of any communications requested by customers even if you or your organization are dealing with tens, […]